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Kàkààkí Mart

Privacy Policy

Effective Date: 30 June 2026

This Privacy Policy explains how Kaya Global Foods Limited, trading as Kàkààkí Mart ("we", "our", "us"), collects, uses and protects your personal information when you use www.kakaakimart.co.uk ("Website").

We are the data controller for the personal information we process about you.

  • Company Registration Number: 16749699
  • Registered Office: 128 City Road, London, EC1V 2NX
  • Trading Address: 1 Woodland Road, Darlington, County Durham, DL3 7BJ
  • Email: support@kakaakimart.co.uk
  • Telephone: +44 7497 695277

1. Information we collect

We collect the information you give us when you place an order or contact us, including:

  • your name;
  • billing and delivery addresses;
  • email address and telephone number;
  • order details and purchase history;
  • correspondence you send us.

Payment card details are processed securely by our payment provider (Stripe). We never see or store your full card details.

2. How we use your information

We use your personal information to:

  • process and deliver your orders;
  • take payment and prevent fraud;
  • communicate with you about your order;
  • respond to your questions and complaints;
  • meet our legal, tax and accounting obligations;
  • verify your age where you purchase age-restricted products such as alcohol.

3. Lawful bases

We process your personal information under the UK GDPR on the following bases:

  • Contract — to fulfil your order and provide our services;
  • Legal obligation — for tax, accounting and age-verification requirements;
  • Legitimate interests — to prevent fraud and improve our services;
  • Consent — for optional marketing emails, which you can withdraw at any time.

4. Who we share your information with

We share your information only where necessary with:

  • payment providers (such as Stripe) to process payments;
  • couriers and delivery services to deliver your order;
  • professional advisers, regulators or authorities where required by law.

We do not sell your personal information to anyone.

5. How long we keep your information

We keep order and transaction records for as long as required by UK tax and accounting law (normally six years). Other personal information is kept only for as long as needed for the purposes described in this policy.

6. Your rights

Under UK data protection law you have the right to:

  • access the personal information we hold about you;
  • have inaccurate information corrected;
  • ask for your information to be deleted (where we have no legal duty to keep it);
  • object to or restrict certain processing;
  • receive your information in a portable format;
  • withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at support@kakaakimart.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we handle your information.

7. Cookies

This Website does not use advertising or tracking cookies. Only cookies that are strictly necessary for the Website and checkout to function are used.

8. Security

We use appropriate technical and organisational measures to protect your personal information, including secure (HTTPS) connections and PCI-compliant payment processing.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

10. Contact us

Questions about this policy or your personal information? Contact:

Kàkààkí Mart — a trading name of Kaya Global Foods Limited
Email: support@kakaakimart.co.uk
Telephone: +44 7497 695277
Trading Address: 1 Woodland Road, Darlington, County Durham, DL3 7BJ